The Blog

The honest version.

No gatekeeping, no jargon — just what I'm learning as I build, in real time.

Series · 6 parts

The Small Business Project

Helping real businesses go digital — starting with my mum's. Every honest step, in order.

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Strategy

Why I built the software instead of buying it

Once we knew the real problem — kill the manual copying between call reports and payroll — the obvious question was: isn't there already an app for that?

September 2, 2026 · 1 min read
Strategy

Refreshing a brand that's nearly 20 years old

Madrin has been around for almost 20 years. That's two decades of customers recognising a logo, a look, a feel. You don't get to just bin that because you fancy something trendier.

August 29, 2026 · 1 min read
Systems

Madrin's real problem wasn't technology — it was spreadsheets

When people picture "bringing tech into a business," they imagine something flashy. The reality is usually far more boring — and far more valuable.

August 26, 2026 · 1 min read
Strategy

Where do we put the time and effort?

When you finally look at a business properly, you don't find one problem. You find a dozen. A crashing inbox, no website, a payroll process held together with spreadsheets, a brand

August 23, 2026 · 1 min read
Systems

Use the apps you're already paying for

Here's a question I ask every business before suggesting they spend a cent on new software: what are you already paying for that you're not using?

August 21, 2026 · 1 min read
Systems

The first thing we fixed wasn't software — it was Office 2010

Everyone loves to talk about AI and automation. Here's the unglamorous truth about where this project actually started: my mum's Outlook kept crashing.

August 19, 2026 · 1 min read
Mindset

Why I'm building this after five

I've got a full day job. This — the building, the helping, the writing — happens after five. That's not something to hide; it's the whole point. Plenty of people want to start some

August 12, 2026 · 1 min read

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